What information do we collect and how do we collect it?
We collect the information you enter on our website for example when completing a booking, transaction or online contact form. As part of the process, we collect personal information you give us such as your name, email address and contact details. Your personal information will be used only for specific reasons relating to your booking, transaction or contact form only.
Why do we collect information?
We collect Non-personal and Personal Information for the following purposes:
To provide and operate our services
To provide our users with ongoing customer assistance and support;
To be able to contact our clients and users with general or personalized service-related notices
To create aggregated statistical data and other aggregated and/or inferred Non-personal Information, which we or our business partners may use to provide and improve our respective services;
To comply with any applicable laws and regulations.
How do we communicate with users?
We may contact you regarding your booking or feedback, to request your opinions and feedback and to send updates about our company. We may also contact you to resolve a dispute, to collect fees owed or to implement our terms and conditions and any agreement we may have with you. We may contact you via email, phone, text messages and post.
If you don’t want us to process your data anymore, please contact us at firstname.lastname@example.org
Third Party Providers
Valitor for Secure Payment processing:
Our payments are processed by secure payment systems provided by Valitor. Valitor is a secure international payment company.
Bokun to process and manage online bookings:
Bokun is a secure online booking system.
Instant Search Plus for the search box function on our website:
This is a tool on our website that allows visitors to search the website.
Google Analytics to monitor our site's traffic:
Wix to host our website:
Our company website is hosted on the Wix.com platform. Wix.com provides us with the online platform that allows us to host our website and sell our services to you. Your data may be stored through Wix.com’s data storage, databases and the general Wix.com applications. They store your data on secure servers behind a firewall. All hosting companies may also collect log files which are used for their analytics. The information collected include internet protocol (IP) addresses, browser type, Internet Service Provider (ISP), date and time stamp etc. This information is not linked to personally identifiable information.
You can turn off all cookies in your browser settings. If you turn off the cookies in your browser settings it may affect the functionality of our website and other websites that you visit.
Cookies used by Wix
Cookies used by Valitor
Cookies used by Bokun
Cookies used by Instant Search Plus
Cookies used by Google Analytics
Please note this policy applies to our website and online services, it is not applicable to any information collected offline or other channels to our website.