Privacy Policy
We value your privacy and we do not sell your information to third parties. Our privacy policy is detailed below
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What information do we collect and how do we collect it?
We collect the information you enter on our website for example when completing a booking, transaction or online contact form. As part of the process, we collect personal information you give us such as your name, email address and contact details. Your personal information will be used only for specific reasons relating to your booking, transaction or contact form only.
Why do we collect information?
We collect Non-personal and Personal Information for the following purposes:
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To provide and operate our services
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To provide our users with ongoing customer assistance and support;
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To be able to contact our clients and users with general or personalized service-related notices
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To create aggregated statistical data and other aggregated and/or inferred Non-personal Information, which we or our business partners may use to provide and improve our respective services;
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To comply with any applicable laws and regulations.
How do we communicate with users?
We may contact you regarding your booking or feedback, to request your opinions and feedback and to send updates about our company. We may also contact you to resolve a dispute, to collect fees owed or to implement our terms and conditions and any agreement we may have with you. We may contact you via email, phone, text messages and post.
If you don’t want us to process your data anymore, please contact us at info@imagineicelandtravel.com
Third Party Providers
We do not sell your information to any third party. We use a few trusted third-party service providers only in order to assist us in providing services to you, conducting our business and operating our website. These include services such as booking systems, secure payment systems and analytics for improving the use of our website. These third parties may need to use your personal information or non-personal information in order to provide these services. The third-party providers we use and their privacy policy links are listed below. In addition, on rare occasion we may be required to share your information by law and/or for safety.
Valitor for Secure Payment processing:
Our payments are processed by secure payment systems provided by Valitor. Valitor is a secure international payment company.
You can read more about Valitor’s privacy policy here: https://www.valitor.com/about-us/privacy-notice/
Bokun to process and manage online bookings:
Bokun is a secure online booking system.
You can read more about Bokun’s privacy policy here: https://bokun.io/terms/
Instant Search Plus for the search box function on our website:
This is a tool on our website that allows visitors to search the website.
You can read more about instant search plus’s privacy policy here: https://www.instantsearchplus.com/privacy/
Google Analytics to monitor our site's traffic:
We use the google analytics to track use of our website. Google analytics uses cookies.
You can read more about Google Analytic's privacy policy here: https://policies.google.com/privacy
Wix to host our website:
Our company website is hosted on the Wix.com platform. Wix.com provides us with the online platform that allows us to host our website and sell our services to you. Your data may be stored through Wix.com’s data storage, databases and the general Wix.com applications. They store your data on secure servers behind a firewall. All hosting companies may also collect log files which are used for their analytics. The information collected include internet protocol (IP) addresses, browser type, Internet Service Provider (ISP), date and time stamp etc. This information is not linked to personally identifiable information.
Cookies
Like most websites our site uses Cookies. Cookies are small pieces of data stored on a user’s computer. They are used by lots of websites to give visitors access to various functions and to analyse site traffic. Cookies are not linked to personally identifiable information. Our site platform uses cookies provided by Wix and our third party service providers will also use cookies. Please see below for a list of the Cookies Wix uses and for further information about our third party services.
You can turn off all cookies in your browser settings. If you turn off the cookies in your browser settings it may affect the functionality of our website and other websites that you visit.
Cookies used by Wix
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Cookies used by Valitor
https://www.valitor.com/about-us/cookie-policy/
Cookies used by Bokun
Cookies used by Instant Search Plus
https://www.instantsearchplus.com/privacy/
Cookies used by Google Analytics
We use Google Analytics to monitor our site's traffic and to help us understand how our site is used and how we can improve our website and services. It is one of the most trusted and widely used web analytic systems. Google analytics uses cookies. You can opt out of google analytics via the first link and read more about google’s privacy policy on the second link
https://tools.google.com/dlpage/gaoptout
https://policies.google.com/privacy
Updates
We reserve the right to update this privacy policy at any time, so please review it frequently. If you don’t want us to process your data anymore, please contact us at info@imagineicelandtravel.com.
Please note this policy applies to our website and online services, it is not applicable to any information collected offline or other channels to our website.